Alua Tenerife (ex - Gran Hotel Turquesa Playa)

General description:

The hotel Alua Tenerife (ex-Turquesa Playa Hotel & Aptos), especially popular with honeymooners, is located approx. 450 m from a sandy beach. At the beach are sun loungers and sun umbrellas for a fee available. The tourist centre is about 1 km away. The nearest town is Puerto de la Cruz (La Laguna around 35 km, La Orotava around 8 km). The nearest shopping facilities are located approx. 5 km from the hotel, a supermarket can be reached after around 50 m. There are restaurants and bars within a very short distance of the hotel. For evening dancing you will find a nightclub in a distance of approx. 3 km. Further entertainment facilities such as a cinema and a theatre are approx. 5 km or approx. 10 km away. The following attractions can be reached from the hotel: Loro Parque (approx. 500 m away), Plaza del Charco (approx. 1 km away), Siam Park (approx. 70 km away), Teide Teleferico (approx. 42 km away) and Anaga Rural Park (approx. 47 km away). For mobility during your holiday, there are a taxi rank as well as a bus stop in a distance of around 100 m, a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 3 km away. The hotel and airport are linked by a shuttle (for a fee).

Hygiene and safety measures

In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, non-contact in-house information, elevator occupancy control measures, restaurant space adapted to ensure social distancing, controlled access restaurant (limited entry), controlled access bar (limited entry), digital menus, buffet alternatives (Show-Cooking), intensification control in chlorination levels and disinfection protocols for pools, additional adapted chill-out/ relaxation areas, hand sanitizer available for guests, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, weekly room disinfection, housekeeping staff equipped with self-protecting gear, daily change of towels, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club, reduced groups, controlled access at Spa and wellness (reservation only), enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments. The hotel has already been awarded a local seal of approval for extensive protective measures after appropriate testing.

Amenities:

Completely renovated in 2021, the 5-storey beach hotel has 438 rooms, and spread over one main building and one adjoining building. It is equipped with a reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 6 lifts, an air conditioning, a safe (where applicable, for a fee), a coiffeur, a mini market, various other shops, a parking area (for a fee) as well as a money changing facility. For the meals, there are two restaurants (air-conditioned) and a snack bar. You will be warmly welcomed in both the hotel's bars. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning is free of charge. Laundry / ironing service is available for a fee.

Pool:

In the outdoor area of the mediterranean-style hotel you will find one fresh water pool with a separate children´s pool (open from January to December). Here, there are sun loungers and sun umbrellas for free available. Refreshing beverages can be consumed directly at the pool bar (open from 09:00 - 18:00).

Meals:

Breakfast (from 07:00 - 10:00) from the buffet. Half board: breakfast and dinner. Half board Plus: beverages during meals. All inclusive: breakfast, lunch and dinner. Breakfast and lunch and dinner only in selected restaurants or bars. Water at certain times. Soft drinks (11:00 - 23:00), coffee & tea (11:00 - 23:00), small snacks (11:00 - 17:00), beer (11:00 - 23:00), wine (11:00 - 23:00), national alcoholic drinks (11:00 - 23:00) and one meal in the a la carte restaurant.

Sport and Leisure:

Sports and entertainment: Tennis (where applicable, for a fee, approx. 2 km away), billiards (for a fee), darts (for free), table tennis (for free), fitness, aerobics, yoga and pilates. Approx. 300 m away from the hotel watersports activities are on offer (partly from local providers). A golf course is located approx. 37 km from the hotel. Bicycle rental. Sauna and massages available for a fee. Entertainment for adults: activity programme with evening shows and live music. Child supervision: activity programme for children (from 4 - 12 years), mini club for children (from 4 - 12 years) and babysitting (for a fee).

Additional information:

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: American Express. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Club FamilyRoom (Balcony or Terrace):

The comfortable furnished rooms with living room are equipped with twin bed, sofa bed as extra bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower. Towels are changed daily.

Standard FamilyRoom (Balcony or Terrace):

The comfortable furnished rooms with living room are equipped with twin bed, sofa bed as extra bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower. Towels are changed daily.

Club Room (Ocean View, Balcony or Terrace):

The comfortable furnished rooms are equipped with twin bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 32 m²). Towels are changed daily.

Standard Room (Balcony or Terrace):

The comfortable furnished rooms are equipped with twin bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 32 m²). Towels are changed daily.

Standard Room (Ocean View, Balcony or Terrace):

The comfortable furnished rooms are equipped with twin bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 32 m²). Towels are changed daily.

Standard Room (PoolView, Balcony or Terrace):

The comfortable furnished rooms are equipped with twin bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 32 m²). Towels are changed daily.

SingleUse Standard Room (Balcony or Terrace):

The comfortable furnished rooms are equipped with twin bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 32 m²). Towels are changed daily.

SingleUse Standard Room (PoolView, Balcony or Terrace):

The comfortable furnished rooms are equipped with twin bed, baby cot (for free), laminate, balcony or terrace, heating (centrally controlled), kettle (for free), minibar (for a fee), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from January to December). Bathroom with shower (room size: 32 m²). Towels are changed daily.