Rixos The Palm Dubai Hotel and Suites

General description:

The hotel Rixos The Palm Dubai Hotel and Suites lies approx. 100 m from the Beach, a private sandy beach. At the beach are sun umbrellas and sun loungers free of charge available. The tourist centre is about 17 km away. The town Abu Dhabi is around 130 km away. The nearest shopping facilities are located approx. 17 km from the hotel, a supermarket can be reached after around 7 km. For evening dancing you will find a nightclub in a distance of approx. 17 km. Further entertainment facilities such as a cinema and a theatre are approx. 17 km away. For mobility there is a taxi rank and a car rental company. Locations further away can be reached via the railway station in a distance of around 17 km. For medical treatment in emergencies there is a hospital around 17 km away. The airport (AUH) is approx. 104 km away. The hotel and airport are linked by a shuttle (for a fee). Another airport (DXB) is located approx. 35 km away.

Hygiene and safety measures

In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, in-house medical services, luggage disinfection, Non-Contact check-in and check-out and non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, ample room service options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, digital menus, individual/closed bottles only, intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, additional adapted chill-out/ relaxation areas, additional space for families at pools, guest infection policy, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, 24h time between check-out and check-in, housekeeping staff equipped with self-protecting gear, individual amenities, individual wrapped towels, ensured social distancing at Kids Club, hygiene protocols at Kids Club, adapted activities at Kids Club, reduced groups, only outdoor activities at Kids Club, enhanced hygiene protocols ensured at Spa and Wellness, adapted Spa and Wellness relax areas as well as adapted Spa / Wellness treatments.

Amenities:

Recently renovated in 2019, the 7-storey beach hotel consists of a main building and 2 adjoining buildings, and has 316 rooms in total. It offers its guests a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, 5 lifts, air conditioning, a safe (for free), coiffeur, a shop, a free parking area and a money changing facility. For the meals, there are 5 restaurants (air-conditioned). WiFi is available for free. For guests with physical disabilities the hotel has a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Concierge service is free of charge. Room service, laundry / ironing service and medical service are available for a fee.

Pool:

In the outdoor area of the hotel you will find 4 pools with a children´s pool. Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages.

Meals:

Breakfast from the buffet.

Sport and Leisure:

Sports and entertainment: Tennis (where applicable, for a fee), billiards (where applicable, for a fee), badminton (where applicable, for a fee), darts (where applicable, for a fee), table tennis (where applicable, for a fee), mini golf, football, fitness and beach volleyball. At the beach different watersport types such as jet skiing, water skiing and speedboat rides are available (partly from local providers). A golf course is approx. 8 km from the hotel. Spa area, sauna, whirlpool, steam bath, hamam and massages available (where applicable for a fee). In the outside area of the hotel there is a play area for children. Child supervision: babysitting (where applicable, for a fee). Gaming Room.

Additional information:

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German, French, Russian, Arabic and Turkish. Accepted methods of payment: American Express, Euro / MasterCard and Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

2 Bedroom FamilySuite:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

3 Bedroom FamilySuite:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

JuniorSuite:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

4 Bedroom Penthouse:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

Deluxe Room:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

Deluxe Room (SeaView):

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

Premium Room:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

Premium Room (SeaView):

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

Standard Room (Spa ):

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

SeniorSuite:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

2 Bedroom Suite:

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

4 Bedroom Suite (Private Pool ):

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

5 Bedroom Suite (Private Pool ):

With extra bed, jacuzzi, private pool, shared pool, balcony or terrace, kettle (where applicable, for a fee), minibar (for a fee), capsule coffee machine (for free), internet (where applicable, for a fee) and safe (for free) as well as centrally controlled air conditioning. Bathroom with shower.

It is our pleasure to inform you that we have extended the agreement with Atlantis The Palm, hence we will continue to provide to all our guests at Rixos The Palm Dubai Hotel & Suites Complimentary Unlimited Access to the World's Largest Waterpark – Atlantis Aquaventure for stays until 31st December, 2023.

This is a huge advantage for guests staying in Rixos The Palm Dubai Hotel & Suites, especially targeting family vacations.

As this is a long term offering, it would be great if this information would be highlighted on your websites as well as an announcement in Social Media Platforms, Newsletters etc.

Terms & Conditions:

This benefit is applicable for all room categories.

MLOS 4 nights stay is required.

Number of tickets equivalent to number of guests staying in room per night

Aquaventure Waterpark operating hours: 10 AM until Sunset.

Aquaventure Day Pass entitles to access to Aquaventure Waterpark & Beach area only.

AGE Classification

Infant : Below 3 years old (Free of Charge)

Child : 3 to 7 years old and below 1.2 meters height

Adult : above 7 years old and above 1.2 meters height

Children under 3 years old will be given a free entry to the parks.

Vouchers will be issued by Reception Team for each guest separately.

The voucher is valid only for the date, room number and name written on the voucher. It cannot be transferred to other names. Multiple entries are not permitted with the same voucher.

The Hotel will organize shuttle services on daily basis free of charge.

Aquaventure Park and Rixos The Palm Hotels & Suites Dubai reserves the right to stop this partnership at any time.

Guests may rent the towels from Aquaventure Waterpark with an extra cost and are obliged to attend with the appropriate dress code of the Aquaventure Park.

Please be informed that guests will not be allowed to take hotel towels to Waterpark.